Shipping Policy

SHIPPING POLICY

Shipping Rates (within Canada and the contiguous US)

Processing and Delivery time

• Orders received before 3 PM EST will usually be shipped out the same day. 

• Orders received after 3 PM EST will usually be shipped on the next business day.

• Orders received on weekend and holiday will usually be shipped on the next business day. 

• Estimation given by Canada Post. Some delivery can take longer.

 1-2 Day(s) to Toronto and Montreal

 2-3 Days to Vancouver and Calgary

 4-5 Days to Yukon, North West & Newfoundland

Shipping Notes

• Once a package leaves our warehouse it becomes the responsibility of the carrier. The carrier is responsible for any unforeseen delays in your order's arrival. Please allow 15 business days for packages to be delivered before the carrier considers it a lost package. After 15 business days from the ship day, contact our Customer Care Center to resolve any issues.

• Please note that we cannot cancel your order after it has been shipped. For assistance with your order, or a Return Authorization, please contact our Customer Service for more information.

• Transit times start when your package leaves our facility. Transit times are not guaranteed and shipping costs are not refundable.